Trust in Leadership
Role-modeling, competence and communication skills of senior management
Trust in leadership, particularly trust in senior leadership, consistently proves to be one of the strongest predictors of employee engagement. Trust helps to create and facilitate cooperation and relationships, and provides a very strong foundation for influencing others. Trust in leadership also increases employees' willingness to go above and beyond what is needed to get the job done. However, trust can deteriorate more quickly than it can be built. Once trust has been abused, people are particularly slow to trust again and substantial effort is required to rebuild.
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