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 evidence for a win-win strategy for staff engagement and customer satisfaction
30.11
Louise Parkes

Providing Quality Care

The shift towards consumer-driven funding and greater customer choice in aged care is driving a corresponding and critical shift in focus away from simply complying with government standards, to better understanding and satisfying client and resident needs.

preparing-for-an-aging-workforce
29.11
Ellie Boughton

What do the following diverse group of workers have in common?

our clients