customer satisfaction

24.07
Peter Ha
customer satisfaction

Every 6 months, Voice Project takes the opportunity to give our clients a voice through our Client Satisfaction Survey. The feedback we receive is highly valued at Voice Project as it helps us to improve our services. It also gives us an opportunity to take a moment to celebrate how we help our clients.

02.03
Aaron Silvestro
customer satisfaction

Every 6 months, Voice Project takes the opportunity to give our clients a voice through our Customer Satisfaction Survey. The feedback we receive is highly valued at Voice Project as it helps us to constantly improve. It also gives us an opportunity to take a moment to celebrate how we help our clients.

30.11
Louise Parkes
customer satisfaction

Providing Quality Care

The shift towards consumer-driven funding and greater customer choice in aged care is driving a corresponding and critical shift in focus away from simply complying with government standards, to better understanding and satisfying client and resident needs.

29.09
Aaron Silvestro
customer satisfaction

Every 6 months, Voice Project takes the opportunity to give our clients a voice through our Client Survey. The feedback we receive from the survey is something we value highly at Voice Project, as it helps us to constantly improve what we offer our clients.

01.02
Aaron Silvestro
customer satisfaction

At Voice Project we gather customer feedback on our service every six months. This gives our customers an opportunity to tell us what they think and how we can improve to better meet their needs.

31.07
Aaron Silvestro
customer satisfaction

At Voice Project we practice what we preach and survey our clients every six months. This gives our customers an opportunity to tell us what they think of our services. We use this feedback to understand how we are doing in the eyes of our clients and this guides our organisational development activities.

12.05
Cindy Leung
customer satisfaction

Voice Project seeks to survey our own clients every six months. Once again, we invited our recent clients to provide feedback about their experience working with us. We are grateful that we continue to receive positive feedback from our clients, including:

02.09
Charlie Zhang
customer satisfaction

Voice Project seeks to survey our own clients every six months. Once again, we invited our recent clients to provide feedback about their experience working with us. We are grateful that we continue to receive positive feedback from our clients, including:

26.03
Charlie Zhang
customer satisfaction

In 2012, Voice Project surveyed our recent clients again to ask them about their experience working with us. 56 people from 49 client organisations responded to the survey, constituting a 72% response rate. We continue to receive positive feedback from clients we have worked with in the last six months:

26.08
Admin2
customer satisfaction

Every 6 months we practice what we preach by surveying our clients who have just completed their Voice Survey projects. We are thrilled with the positive feedback we received from the latest survey.

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