Effective management and engagement of public sector employees is crucial in building a high-performing culture, delivering quality services and promoting customer satisfaction. Based on our experience working with state-wide public services, health, education and utilities, we have gathered insights into the public sector and ways to engage public servants.
- Sydney Water case study (in voice bite: cross-unit cooperation)
- Driven to stay: Unwrapping engagement and retention in the public sector (by Ben Eastment, presentation at the CPA Conference, November, 2012)
- Northern Territory public sector: Employee survey report 2011 (by Nick Vrisakis, Dr Peter Langford, Charlie Zhang, report prepared for the NT Commissioner for Public Employment, December, 2011)
- Tasmanian state service employee survey report 2010 (by Nick Vrisakis, Charlie Zhang, Dr Peter Langford, report prepared for the Office of the State Service Commissioner, TAS, November, 2010)
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