Dr Peter Langford - Director of Voice Project
Founder and Director of Voice Project: 2002
Dr Peter Langford is the founder and Director of Voice Project. Voice Project began as a research program at Macquarie University, and since 2002 has delivered surveys to over 2 million employees and clients across more than 3,000 organisations. In previous roles, Pete was a Senior Lecturer in Human Resource Management and Director of the Organisational Psychology program at Macquarie University, and was previously a change management consultant at Accenture. Pete is a winner of a Macquarie University Innovation Award for commercial application of research, the Elton Mayo award for early career achievement from the College of Organisational Psychology, and the Emerald Literati Awards For Outstanding Paper 2018. Pete's areas of expertise include employee engagement, leadership, culture and service quality.
Dr Louise Parkes - Senior Consultant
Started at Voice Project: 2004
Louise has led over 100 projects for Voice Project, ranging from complex culture and engagement surveys with large organisations (over 15,000 staff), highly tailored service quality surveys for clients and members, and interactive seminars on leading organisational culture and change. Louise also enjoys facilitating workshops to help organisations develop mission and values, strategic priorities and action plans. She particularly enjoys working with Voice Project's not-for-profit clients, and has partnered with leaders in the sector to develop tools to give a voice to staff and service users with a disability.
Frank Basile - Senior Consultant
Started at Voice Project: 2006
I commenced working with Voice Project in the middle of 2006 and feel that I have found a home here! Since starting with Voice, I have worked with a range of Public, Private and Not-for-Profit organisations to help them implement their engagement, leadership, service quality and training needs surveys.
I have a particular passion for leadership surveys, and have helped a number of organisations (including RTA and Aussie) in tailoring surveys to assess their specific leadership competencies across a large number of leaders, each within a tight timeframe. I have also enjoyed leading many of our global Engagement Survey projects, including projects for Roche Pharmaceuticals and ResMed, which involved surveying staff in over 30 countries.
Echo Fong - Senior Consultant
Started at Voice Project: 2008
I joined Voice Project as a Consultant in 2008 and was promoted to Senior Consultant in 2011. Since starting with Voice Project, I have assisted organisations of varying sizes across all sectors in the design and implementation of their engagement, leadership and service quality surveys. I have also contributed to the development of the Voice Leadership Survey by reviewing and consolidating the leadership framework behind the survey tool.
Ben Eastment - Senior Consultant
Started at Voice Project: 2008
I have an extensive background in psychometrics and test/survey development. I have spent ten years working in the field of educational measurement and research at the Office of the Board of Studies, and has been involved in numerous large scale projects. I've received my Masters in Organisational Psychology from the University of New South Wales in 2007, specialising in change management and the assessment of organisational culture.
Since joining Voice Project, I have worked on a number of projects across various industries, both local and international, but continues to specialise in the education sector. I also head up the technology side of Voice, and have been integral in the development of highly tailored and automated solutions for a range of clients.
Ellie Boughton - Senior Consultant
Started at Voice Project: 2008
I like collaborating with clients, asking questions, using data to solve problems, and seeing positive changes in people's lives – which means I fit in well at Voice Project. Since joining, I have greatly enjoyed working with clients in the education, not-for-profit, mining and pharmaceutical sectors. Helping these organisations to better achieve their missions by building leadership capability and identifying organisational strengths and weaknesses has been very rewarding. I've also enjoyed tailoring surveys to measure the key issues for a client, whether that be in employee opinion, leadership competencies or client satisfaction.
Charlie Zhang - Senior Consultant
Started at Voice Project: 2007
I have contributed to numerous consulting and research initiatives at Voice Project associated with engagement, service quality, and leadership surveys. My role at first involved analytical and support-based work, but I gradually took on more responsibilities relating to client services and internal organisational development, which I enjoy immensely. I have managed a diverse range of survey projects of varying sizes, and across various sectors. These include Curtin University's Your Voice Survey, Baptist Community Services' Staff Satisfaction Survey, Family Planning NSW's 360 Survey, and Australian Museum's Engagement Survey. This work allows me to fulfil one of my passions, which is to provide people an opportunity to voice their opinions about their work environment.
Carly Bradford - Senior Consultant
Started at Voice Project: 2011
Since starting with Voice Project in early 2011, I have worked both as an analyst and project lead across a range of Public, Private and Not-for-Profit clients, to assist in the delivery of a range of projects from standard to fully tailored options. I am also a member of the team overseeing Voice Project's technology and product development.
Alex Kashian - Senior Consultant
Started at Voice Project: 2012
I was fortunate enough to join the Voice Project team in 2012 before finishing my master’s degree. Since then I have led, designed, and analysed a range of engagement, leadership, and client satisfaction survey projects. These have included small standard surveys, tailored surveys, highly complex government surveys and everything in between. My clients come from a variety of industries and sectors, so I’ve had the opportunity to work with NFPs with 15 staff, universities with several thousand, and a range of others including retail companies, disability services, pharmaceutical companies, local councils, and medical researchers (among others).
Cindy Leung - Senior Consultant
Started at Voice Project: 2014
Since commencing with Voice Project as a Consultant in 2014, I have been supporting in the design, analysis and reporting of client surveys for organisations from various industries. I enjoy helping clients to achieve positive change through identifying priorities for improvement and providing practical recommendations. In addition to client projects, I am involved in research activities that support publications, marketing and product development.
Outside of work, I am a committee member of the College of Organisational Psychologists, where I am primarily responsible for coordinating professional development events such as expos, presentations and training workshops for our members. I am interested in positive psychology and well-being, as well as fashion and food in general.
Aaron Silvestro - Consultant
Started at Voice Project: 2015
I bring a hands on approach, collaborating with clients to solve business challenges through positive improvements in the workplace. No two organisations are the same with each having its own strategy, culture and set of challenges. My work starts by asking questions and collecting data to provide direction and insights that will lead to sustainable improvement.
Before joining Voice I worked across a number of business services, working directly with the organisation to identify opportunities that lead to improvements in people’s working lives and performance. I have recently worked in marketing, partnering with business managers to develop a holistic online presence, which conveys their unique offerings to the market. I have enjoyed working with clients in Retail, Finance, Education and Professional Services.
Luming Luo - Consultant
Started at Voice Project: 2015
I recently joined the Voice Project team. I will be working as an analyst on various projects and am also a member of Voice Project's marketing and sales team. Prior to joining Voice Project, I worked as a research assistant for the School of Psychiatry at the University of NSW. My main research interests are in protective factors for good mental health and wellbeing and I am keen to look at this within a workplace setting. I intend to pursue a Masters in Organisational Psychology next year and hope to become fully registered with the Psychology Board of Australia.
Lauren Gatt - Consultant
Started at Voice Project: 2016
I have recently joined the Voice Team after completing the requirements for the Master of Organisational Psychology degree in 2015. A requirement of the degree included competing my Masters thesis under the supervision of Professor Mark Wiggins, where we explored how people develop expertise and why they make errors using operational systems. The degree also required me to undertake a variety of placements, which I completed at the Commonwealth Bank, Macquarie University, and a number of smaller consultancies.
In addition to being a member of the Voice Project team, I also serve on the board of a not-for-profit Organisation, which has provided me with insight into the challenges they face and the impact that leadership and engagement have on these organisations.
I am currently a registered Psychologist, and aim to become an Endorsed Organisational Psychologist in the future.
Peter Ha - Consultant
Started at Voice Project: 2018
Having recently joined the Voice Project team; I am a member of Voice's Marketing team and will be working as an analyst, where I will be responsible for providing support with survey upload, analysis and reporting.
I have previously worked in the areas of sales and support, and it is this experience with working in small organisations which have made me very interested in becoming an organisational psychologist. I am looking to pursue a Masters in Organisational Psychology next year, which I believe will also help me deliver a better service to our clients.
I enjoy working with data and have an interest in counselling and analysis techniques in psychology. Outside of work, I enjoy practicing martial arts, games and spending time with friends.
Ming Pan - Consultant
Started at Voice Project: 2018
I am a recent consultant at Voice Project. As a consultant, I have been involved in leading, design, analysis and reporting of engagement, leadership and client satisfaction surveys for various client organisations. These client organisations span across public, private and non-for-profit sectors, from small NFPs and councils to large universities. Generally, I enjoy working collaboratively on a variety of client projects and working with data.
I have also been involved in Voice Project's internal organisational development activities. This included managing the internal culture survey and client satisfaction survey, supporting recruitment and selection processes for more recent hires, and performing research and benchmarking updates. I also have just completed a Master's thesis project using Voice Project's employee engagement data, looking at the effects of different types of workplace stressors on university staff well-being.
In my spare time, I like to spend time with family and friends, travelling, heading to the gym and playing games.
Rebecca Pepper - Office Manager
Started at Voice Project: 2009
I am the Office Manager at Voice Project and have been since June 2009. I take care of the day to day running of the office, overseeing reception and administration for our Sydney and Melbourne offices. I am also responsible for supplying consultant support, taking care of survey live periods and uploading surveys. My favourite part of my job is being the Director of Fun, I organise all the staff events from our monthly TGIT (Thank God It's Thursday) nights to our Fun Day's we have throughout the year. I am always coming up with new ideas like scavenger hunts, dance nights, trivia nights, Olympic type events and anything else I think the team would enjoy.