Creating Culture Change

Shaping corporate culture is a difficult process. How do leaders assess and govern culture? And even more challenging, how do they transform culture? Over the past few years we have seen the title shift of many “HR” managers to directors of “People & Culture”. But how exactly do leaders and HR managers influence and direct culture change?

This year, we recognise an organisation who was able to achieve positive change by successfully turning the cultural tide of their significant volunteer workforce. Winner of our “2019 Change Challenge - Enterprise Category” Award, St John Ambulance Australia (NSW) is a not-for-profit organisation consisting of 200 main staff and over 3500 volunteers, split into 80 divisions across all of NSW.


From the whole Voice Project team, we would all like to thank everyone who attended our Change Challenge seminars. We hope you enjoyed hearing Sarah Lance (CEO, St John NSW) and Vanessa Lorford-Mills (GM of Performance & Culture, St John NSW) share their story of how they transformed their organisational culture to improve employee and volunteer engagement through a period of uncertainty and change. A recording of the seminar can be found below.


A big congratulations to all our finalists of the 2019 Change Challenge Awards. It is always inspiring to hear about our clients’ incredible change journeys, and about all the hard work and dedication that has gone into making their work environments the best they can be for their employees. Each year a panel of judges selects from these amazing change programs, the most impressive and impactful. The winners of the 2019 Awards are:

St John NSW


Enterprise Category Winner
Large Category Winner
Small/Medium Category Winner


We have also observed some incredibly close competition amongst our finalists, each driving amazing change programs that positively impact the everyday lives of their staff. This year, judges had an incredibly difficult job settling on a winner. To further recognise the great efforts our finalists have made, we have acknowledged some with a “Highly Commended Award”.

Enterprise Category

Large Category

Small/Medium Category

  • Allity -
    Highly Commended
  • Swinburne University - Australia
  • Victoria University
  • Frontier Software
  • Keolis Downer
  • Ruah Community Services
  • Therapy Focus
  • Graduate Student Association -
    Highly Commended
  • Getz Healthcare -
    Highly Commended
  • Heartkids
  • Kids Under Cover
  • Redkite

Panel of Judges

The winners of the awards were chosen by an expert judging panel. Judges independently reviewed and scored submissions from the finalists to determine the winners. This year’s judging panel included:

Andrew O’Keefe
Hardwired Humans

Frank Sedmak
General Manager, People & Culture
Cerebral Palsy Alliance

Dr Peter Langford
Voice Project

The Voice Project Breakfasts

Voice Project runs various events throughout the year. Subscribe to our voicemails to be kept informed of future events and breakfasts.