We are regularly seeing cases of questionable leadership in the media. With the discoveries made by the recent Royal Commissions, the #metoo movement, Trump scandals and the Liberal Party spill, a renewed emphasis and stronger focus on ethical leadership has never been more important.
We are sometimes asked “What are the risks of people completing multiple surveys, or unintended people taking part, in an employee survey or customer survey?”. The concern behind this question is usually that some people might take part in a survey with malicious intent to influence the survey results.
Leadership Capability Frameworks
Leadership competency frameworks vary from overly simple to overwhelmingly complex. The trick in developing an effective framework is getting the balance right between being:
When running an engagement survey we want to get the response rate as high as possible. There are many reasons for this:
Every 6 months, Voice Project takes the opportunity to give our clients a voice through our Customer Satisfaction Survey. The feedback we receive is highly valued at Voice Project as it helps us to constantly improve. It also gives us an opportunity to take a moment to celebrate how we help our clients.