blog

13.08
Peter Langford
statistics

We are sometimes asked “What are the risks of people completing multiple surveys, or unintended people taking part, in an employee survey or customer survey?”. The concern behind this question is usually that some people might take part in a survey with malicious intent to influence the survey results.

24.07
Peter Ha
customer satisfaction

Every 6 months, Voice Project takes the opportunity to give our clients a voice through our Client Satisfaction Survey. The feedback we receive is highly valued at Voice Project as it helps us to improve our services. It also gives us an opportunity to take a moment to celebrate how we help our clients.

17.07
Peter Langford
leadership

Leadership Capability Frameworks

Leadership competency frameworks vary from overly simple to overwhelmingly complex. The trick in developing an effective framework is getting the balance right between being:

06.07
Cindy Leung
change management

Winning the War for Talent: How MicroSourcing Became an Employer of Choice

29.05
Lauren Gatt
change management

Firstly, from myself and the rest of the Voice Project team, we would like to thank those who attended our Change Challenge Breakfast series across Sydney, Melbourne and Brisbane.

06.05
Ellie Boughton
employee engagement

When running an engagement survey we want to get the response rate as high as possible. There are many reasons for this:

26.03
Ellie Boughton
employee engagement

Understanding how the priority matrix works

The priority matrix in our engagement survey report is based on an analysis of an organisation’s survey data, and it helps to provide a focus on:

02.03
Aaron Silvestro
customer satisfaction

Every 6 months, Voice Project takes the opportunity to give our clients a voice through our Customer Satisfaction Survey. The feedback we receive is highly valued at Voice Project as it helps us to constantly improve. It also gives us an opportunity to take a moment to celebrate how we help our clients.

21.08
Peter Langford
leadership

In the May-June 2017 Harvard Business Review (HBR), authors Botelho, Powell, Kincaid and Wang wrote an article titled “What Sets Successful CEOs Apart”.

03.08
Alex Kashian
performance management

Exceptional Human Resource Management

In 2017, Voice Project once again had the pleasure of being a sponsor and judge for the ACSA Award for Exceptional Human Resource Management. It’s always a wonderful opportunity to hear stories about the dedication, passion, and tenacity that staff in the Aged Care sector show towards the work

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