Every 6 months, Voice Project takes the opportunity to give our clients a voice through our Customer Satisfaction Survey. The feedback we receive is highly valued at Voice Project as it helps us to constantly improve. It also gives us an opportunity to take a moment to celebrate how we help our clients.
Exceptional Human Resource Management
In 2017, Voice Project once again had the pleasure of being a sponsor and judge for the ACSA Award for Exceptional Human Resource Management. It’s always a wonderful opportunity to hear stories about the dedication, passion, and tenacity that staff in the Aged Care sector show towards the work
Sometimes managers or leaders receive “bad” feedback. Few of us could honestly say that we relish this as a ‘learning opportunity’. Indeed, Voice Project’s 360 degree survey data shows that responding well to feedback is one of the weakest areas of performance for most leaders.
Organisational change is a key capability for HR and management,
but change is difficult to achieve. Up to 70% of change initiatives fail. This year's Change Challenge recognises one company who has not only successfully implemented large-scale change, but has fostered a culture of
continuous change and improvement across the organisation.
A successful employee engagement survey can be difficult to achieve. Sometimes it seems a success to get the survey questions signed off by key sponsors, or to release the results out to managers. While these are milestones in a successful project, they aren’t sufficient achievements on their own.
Leadership Capability Frameworks
Leadership competency frameworks vary from overly simple to overwhelmingly complex. The trick in developing an effective framework is getting the balance right between being:
Voice Project has worked with Swinburne University to deliver their employee engagement surveys since 2006. The Corporate and Government Affairs team within Swinburne were able to build on already strong results and achieve further positive changes in their most recent survey.
While many of us would be aware of the negative consequences of poor work, health and safety, including a loss of productivity and medical costs, you may