blog

01.11
Frank Basile
employee voice

I recently chipped my tooth (a story for another day)! A one-minute phone call to my health insurance provider confirmed that my stupidity was covered under their policy… Cue recorded message… “Based on your interaction with our customer service professional how likely is it that you would recommend us to your family and friends? In a few words, explain why you gave this rating?”

08.10
Lauren Gatt
positive psychology

Improving workplace wellbeing is becoming a high priority to strengthen employee experience and address mental and physical health risks. However, many organisations and leaders remain uncertain about the risks, responsibilities and opportunities in this space.

15.08
Lauren Gatt
employee engagement
Flexibility seemed like the answer to so many of our problems when it was first introduced. These arrangements would allow us to do work on our own terms, juggle our work roles with our other roles in life and even avoid the dreariness of commuting! And these are all certainly the benefits that staff with flexible work arrangements report, amongst many others.
24.07
Lauren Gatt
customer satisfaction

Every 6 months, Voice Project takes the opportunity to give our clients a voice through our Client Satisfaction Survey. The feedback we receive is highly valued at Voice Project as it helps us to improve our services. It also gives us an opportunity to take a moment to celebrate how we help our clients.

02.07
Angus Yu
learning & development
In November 2018, Dr Peter Langford conducted Voice Project’s first ever webinar, presenting on the topic of Values Based Leadership. As a first foray on this platform to connect with our current and potential clients and partners, the presentation was a repeat of our Breakfast Presentations held in Sydney and Melbourne one week earlier.
01.07
Peter Ha
change management

Shaping corporate culture is a difficult process. How do leaders assess and govern culture? And even more challenging, how do they transform culture? Over the past few years we have seen the title shift of many “HR” managers to directors of “People & Culture”. But how exactly do leaders and HR managers influence and direct culture change?

06.05
Louise Parkes
employee engagement

Over the past few years we have seen HR managers shift their title to directors of “People & Culture”. At the same time, scrutiny into ethical failures across many industries has been prompting leaders to re-think how they assess and govern organisational culture.

27.03
Ben Eastment
customer satisfaction

Most of our clients are familiar with the work we do around staff engagement and leadership development. Increasingly though, we have also been conducting what we call ‘service quality’ surveys.

22.02
Cindy Leung
employee engagement

Dr Louise Parkes has previously shared our research findings regarding the current state of diversity and key drivers for improving workplace diversity in a breakfast event.

22.01
Ming Pan
statistics

Thanks to advancements in technology, there is an explosion of data being collected from us daily. Common websites such as Google, Facebook and YouTube have your browsing preferences recorded in a background system, which is then used to inform the newsfeed that appears on subsequent webpages.

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