Creating a Continuous Change Culture

Organisational change is a key capability for HR and management,
but change is difficult to achieve. Up to 70% of change initiatives fail. This year's Change Challenge recognises one company who has not only successfully implemented large-scale change, but has fostered a culture of
continuous change and improvement across the organisation.

Mission Australia is a community services organisation employing 2800 staff and with 3700 volunteers, in over 570 services across Australia. Their size and breadth makes this change all the more remarkable

Continuous Change Presentation

We hope that all who attended had a great experience and were inspired by Mission Australia's change journey. We would like to thank Mark Newton and Catherine Yeomans from Mission Australia, our judges, the wonderful staff at all of the venues and all who attended the event.

Slides - Creating a Continuous Change Culture Breakfast

Mission Australia is a community services organisation employing over Mission Australia is a community services organisation employing 2800 staff and with 3700 volunteers, in over 570 services across Australia. Every day they work to support vulnerable members of the community find safe and affordable housing, support disadvantaged children and families, empower troubled young people, assist people with mental illness and disability, among other services.

Laying the foundations for ongoing positive change has been a focus of Mission Australia, and it has meant that they have been able to achieve sustained and significant change year on year. In the video below, you can hear from Mark Newton, Executive of Group Shared Services and Catherine Yeomans present on how they were able to lay this foundation and what it has meant for the business.


Mark Newton

Mark Newton is the Executive of Group Shared Services at Mission Australia and is responsible for human resources, workplace health and safety, organisational capability and property and procurement. Mark has more than 30 years management and executive experience covering the public, private and not-for-profit sectors. He is passionate about using his expertise to bring about change for organisations and individuals.

Catherine Yeomans

Catherine Yeomans is the Chief Executive Officer of Mission Australia. Since becoming CEO in 2014, Catherine has refocused the organisation on its core goal of reducing homelessness and strengthening communities. She was previously the Chief Operating Officer at Mission Australia and has held senior management roles in a broad spectrum of fields across the corporate sector.


Change Challenge Awards

Our work impacts not only our lives, but the the lives of all employees, stakeholders and the wider community. Voice Project’s Change Challenge recognises organisations and teams that have measurable and meaningful improvements to their workplace.

2017 Change Challenge finalists were selected from 820 eligible teams and organisations based on positive improvement in employee engagement, progress and specific work place practices. We would like to congratulate each organisation or division who was a finalist for the positive organisational changes they have achieved:

  • Mission Australia WINNER - LARGE CATEGORY
  • Adssi HomeLiving - Community Support Workers and Linen drivers WINNER - MEDIUM/SMALL CATEGORY
  • Avid Group Overall
  • Spinal Cord Injuries Australia (Marketing and Fundraising)
  • University of Southern Queensland - Academic Division
  • University of Sydney - DVC (Registrar)

The Judges

The winners of the awards were chosen by an expert judging panel. Judges independently reviewed and scored submissions from the finalists to determine the winners. This year’s judging panel included:

Vanessa Fudge
Founder and Leadership Adviser
Leading Well. Linked bio here.

Susan Henry
Head of People & Culture
Starlight Children's Foundation

Cheri Ostroff
Chair in Management
University of South Australia

Dr Peter Langford
Voice Project

To start your change journey call 1800 886 423 or email

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